How a Little Bit of Psychological Know-How Can
Increase Your Bottom Line
Psychological dynamics are constantly at play whenever people
work with people. This is true whether you’re a business owner, a
salesperson, a corporate employee, a personal trainer or any other
kind of professional. Psychological know-how is not psychotherapy—
it involves taking advantage of the best that the field of psychology has
to offer about human thoughts and behaviors. The more you’re able to
identify which dynamics are at work between yourself and your clients,
you can increasingly learn powerful tools that improve your ability to
respond and relate. This ultimately increases your financial bottom
line.
In this lecture, you will:
- Learn key psychological concepts that increase your effectiveness with clients, including: communication skills, conflict resolution, transference, projection and the “shadow,” dealing with rejection, the “overly needy client,” and boundary issues.
- Develop powerful new ways of thinking and behaving to address and respond to challenging situations.
- Walk away with fundamental psychological tools that help you build profit.
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For more information, to make an appointment, or hire Lynda as a Speaker: Lynda@drlyndaklau.com or 212-595-7373. |